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Packaging Maintenance Supervisor


Baltimore, MD, US

Req ID:  31622
Date:  May 12, 2022

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal.  ASR Group also owns and operates mills in Mexico and Belize.  The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.


The Packaging Maintenance Supervisor leads the packaging maintenance team in the maintenance, repair, and upgrading of all packaging systems including changes and improvements in maintenance and repair methods will direct sugar production operations on rotating shifts.



  • Provides day-to-day direction, supervision and coaching to the team to meet site objectives and goals. Monitors progress and directs activities
  • Responsible for the productivity of personnel in regards to timeliness in diagnosing and completing necessary maintenance and repairs
  • Ensures a well-functioning preventative maintenance program
  • Reviews site performance measures and key results and take appropriate actions
  • Maintains good labor relations, morale, and discipline in shop; Initiates corrective actions when required
  • Ensures personnel follow all GMP and safety policies
  • Works with accountability group(s) to accomplish Key Results and 5S strategy
  • Maintains, repairs, adjusts, and operates 10 palletizers including all allied electrical and mechanical systems
  • Troubleshoots and repairs all related packaging machine problems with competent speed and accuracy
  • Reads and interprets blueprints, sketches, schematic drawings, and manufacturer’s instructions
  • Determines materials and supplies needed to accomplish maintenance and repair
  • Instructs other personnel in the proper performance of their duties as may be required
  • Responsible for the Packaging Technicians work schedule; to ensure adequate production coverage


  • Electrical skills including the understanding of 480 volt equipment and troubleshooting (controls voltage, DC applications)
  • Must establish relationships and address conflict through appropriate resolution skills and techniques
  • Must have the ability to diagnose and correct operating issues with packaging machines and allied equipment
  • Must be able to lead assigned teams in a continuous improvement environment
  • Must demonstrate troubleshooting skills, strong computer skills, as well as strong verbal and written communication abilities
  • SAP experience is preferred
  • Project management experience; major repairs experience is preferred


  • Minimum of 3 years maintenance experience required; 5 years of maintenance experience is preferred
  • Minimum of 2 years experience in a packaging operation
  • Minimum of 3 years supervisory experience
  • Automated equipment controls experience
  • Supervision experience in a unionized environment preferred
  • Experience with CMMS systems, such as SAP, JD Edwards or Oracle, and tracking of best practice maintenance activities
  • Knowledge of preventive and predictive maintenance programs and standards
  • Demonstrated strategic thinking skill; able to develop and execute long term plans
  • Strong computer skills, including Microsoft Office, SAP, and Outlook required. 
  • Must also understand process control software and reporting functions
  • Must establish relationships and address conflict through appropriate resolution skills and techniques
  • Must have full complement of supervisory skills, including project scoping and estimating utilizing work breakdown structures, cost and schedule control, design and construction management, team building, resource planning, procurement, and permitting
  • Must consistently maintain and demonstrate a high regard for personal safety, for the safety of company assets, and employees
  • Individual must be willing and able to support projects 24 hours per day in case of emergencies
  • Activities may include walking to and amidst work and/or construction sites, climbing ladders, working around heavy equipment and in confined spaces
  • May lift weights up to 50 pounds unassisted
  • Must be willing to work overtime, nights, weekends, and holidays as needed
  • Must be able to perform all functions in accordance with established safety procedures
  • Must have working knowledge of:
    • Pneumatic systems
    • Conveyor belts
    • Equipment controls logic 
    • Power transmission devices (V-belt, sheaves, chain and sprockets, bearings)
    • High speed check-weighers and metal detectors including gravity
    • Machine lubrication and knowledge of different types of lubricants
    • Basic machine elements such as glue pumps, gear reducers, clutches, brakes and valves
  • Strong knowledge of Food Safety, Regulatory, and Good Manufacturing Practices is preferred


  • 4-year degree in a related field from an accredited college or university OR high school diploma or GED with equivalent related experience required


  • Analytical Thinking & Decision Making – Identifies and understands trends and/or issues; connects data points through analysis to arrive at a logical conclusion.
  • Business & Financial Acumen – Demonstrates knowledge and understanding of the financial, accounting, marketing and operational functions of our organization; interpreting and applying understanding of key financial indicators to make better corporate decisions.
  • Effective Communication – Expresses ideas and information in a clear and concise manner by tailoring one's message to fit the interests and needs of the audience.
  • Customer Orientation – Keeps internal and/or external customer(s) in mind at all times.  Strives to proactively address customer concerns and needs.  Assists business partners and customers to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction.
  • Establishes Trust – Gaining the confidence and faith of others by actions and words that promote being honest, forthcoming, integrious and vulnerable.
  • Problem-Solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
  • Results Orientation & Accountability – Takes accountability, identifies, executes and drives actions to consistently achieve desired results.
  • Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others.
  • Change Management – Achieves success through change: identifies opportunities for improvement and innovation, removes barriers and resistance, and enables behaviors that support desired outcomes.
  • Develops Others – Plans for the growth of others, diligently addressing performance issues and conflicts, both at the individual and organizational level with the purpose of achieving results through the activities of other people.
  • Strategic Mindset – Understands the company's short and long-term priorities and aligns department priorities and behavior around achievement of those objectives.



  • Baltimore, MD

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

Nearest Major Market: Baltimore