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Quality Technologist

Location: 

London, LND, GB

Req ID:  26046
Date:  Nov 5, 2021

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal.  ASR Group also owns and operates mills in Mexico and Belize.  The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

 

OVERVIEW

The purpose of the Quality Technologist role is to initiate quality improvements within T&L Sugars using experience gained in the food and /or sugar industry to define best practice and therefore anticipate our customers’ requirements. Key aspects of this role are supporting the Technical Manager, building relationships with the factory teams and embedding Quality within the business. The Quality Technologist will be expected to work closely with personnel from a wide range of functions within ASR corporate, T&L Sugars and our customers.

 

DETAILED ROLES & RESPONSIBILITIES

  • To lead improvements in the Quality Management System
  • To manage regular pest control visits and drive completion of actions
  • To own and manage the GMP audit system
  • To support the HACCP team in maintaining an up-to-date HACCP plan
  • To liaise with the factory to support investigations into nonconforming products
  • To complete traceability exercises
  • To plan and complete site service supplier audits
  • To lead and maintain standards in Religious, Animal Feed and ISO audits for the site
  • To provide training in aspects of quality as required
  • To answer customer enquiries relating to the Thames site including shelf life extension and CoA issues
  • To manage consumer complaints received at site, working closely with the Customer Care Line
  • To liaise with the factory to support investigation and closure of  SAP complaints
  • To produce regular food safety topics
  • Work with other functions to embed Quality principles throughout the site

 

WORK EXPERIENCES

  • Minimum 2-3 years’ experience in a similar role.
  • Experience of customer interface, either as a supplier to industry or retailers
  • Exposure to sugar and/or food industry best practice

 

EDUCATION REQUIREMENTS

  • Bachelor’s degree in a relevant discipline (Food Science or related subject)

 

ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)

  • Ability to communicate best practice knowledge to a wide audience
  • Knowledge of cane sugar processing an advantage
  • Knowledge of laboratory practices and methods an advantage
  • Knowledge of relevant quality systems
  • Excellent knowledge of quality systems, and their implementation
  • Commitment to achieving the highest possible quality standards
  • Excellent communication skills and the ability to influence people who may have conflicting priorities.
  • Proactive and motivated by change
  • Strong organization, planning and decision-making abilities
  • Excellent verbal and written communication skills
  • Demonstrated advanced proficiency in Microsoft applications, such as SharePoint, SAP, Visio, Excel, and PowerPoint

 

At Tate & Lyle Sugars, the group's values are the cornerstone of our success.

Leadership - our goal is to be the leader in every arena in which we compete. Teamwork - our strength is magnified when we work together. Integrity - honesty and trust are the foundation of our success.Service - we know that the people and communities in which we operate are crucial partners to our success. Sustainability - the member companies of ASR Group are committed to sustainable agricultural and business practices.