Share this Job

Laboratory Supervisor


New Orleans, LA, US

Req ID:  27445
Date:  Nov 3, 2021

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal.  ASR Group also owns and operates mills in Mexico and Belize.  The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.



The primary responsibility of the Laboratory Supervisor is to direct a team of specialized employees ensuring good manufacturing practices and safe operating procedures are followed to achieve on-time and accurate laboratory testing results.  The Laboratory Supervisor directly supervises employees.



  • Achieve results through direct reports including the management of the laboratory schedule to ensure the site is appropriately supported during all production.
  • Manages the data systems used to report and analyze the results of laboratory activities.
  • Conduct regular shift meetings regarding, safety, production, quality, and other information as needed.
  • Reviews procedures and identifies improvement areas, waste, and how to easily communicate the results to production.
  • Ensure all required quality and safety documentation is completed and delivered in accordance with department and company requirements including conducting audits.
  • Participates in Continuous Improvement activities.
  • Performs duties for COA as needed on a backup basis.
  • Develop and maintain a good working climate for the team.
  • Work effectively in a multi-tasking work environment, and prioritize work to meet both internal and external deadlines.
  • Work independently with minimum supervision and have the ability to interact positively with others within the corporate team and the management teams within each facility.
  • Other duties as assigned.



  • At least 3 years of applicable professional experience working in a quality laboratory for food manufacturing
  • Substantial experience working in a SQF and GFSI environment, HACCP, AIB, Food Safety
  • At least 2 years of supervisory experience highly preferred
  • Experience in using Microsoft Excel, Word, PowerPoint at an intermediate level or higher
  • Knowledge of SAP (Enterprise Resource Planning aka software used to integrate all the different modules in the company) preferred
  • SQF and GFSI benchmarked standard training
  • Knowledge of Quality Assurance/Control practices and procedures
  • Knowledge of Calibration of equipment



  • Bachelor’s degree in Chemistry, Biology, Microbiology or a related field from an accredited college/university
  • Advanced degree in a related field of discipline from an accredited college university



  • 11 direct reports



  • Ability to analyze complex information and perform root cause analysis
  • Ability to recognize areas for Continuous Improvement strategies; recommend and implement CI strategies as assigned
  • Ability to utilize ERP information and analyze results
  • Ability to maintain the confidentiality of proprietary business information at all times
  • Ability to effectively manage time, including the ability to prioritize, work within assigned deadlines, and work independently or collaboratively to accomplish organizational objectives
  • Ability to manage multiple tasks and projects while maintaining quality & accuracy standards
  • Ability to utilize Microsoft Office Suite, specifically Excel, Word, and Outlook on an Advanced Level
  • Ability to communicate in a clear and concise manner both verbally and in writing, fostering strong lines of communication across the business
  • Quality Management
  • Risk Management
  • Planning & Scheduling


Core Competencies:

  • Analytical Thinking & Decision Making – Identifies and understands trends and/or issues; connects data points through analysis to arrive at a logical conclusion.
  • Business & Financial Acumen – Demonstrates knowledge and understanding of the financial, accounting, marketing and operational functions of our organization; interpreting and applying understanding of key financial indicators to make better corporate decisions.
  • Effective Communication – Expresses ideas and information in a clear and concise manner by tailoring one's message to fit the interests and needs of the audience.
  • Customer Orientation – Keeps internal and/or external customer(s) in mind at all times.  Strives to proactively address customer concerns and needs.  Assists business partners and customers to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction.
  • Establishes Trust – Gaining the confidence and faith of others by actions and words that promote being honest, forthcoming, integrious and vulnerable.
  • Problem-Solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
  • Results Orientation & Accountability – Takes accountability, identifies, executes and drives actions to consistently achieve desired results.
  • Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others.
  • Adaptability/Flexibility – Maintaining effectiveness in varying environments and with different tasks, responsibilities and people.
  • Continuous Improvement – Establishes methods and utilizes specialized techniques to monitor and improve performance of systems and processes.
  • Self-Development – Seeks feedback on one’s strengths and weaknesses and initiates activities to increase or enhance their knowledge, skills, and proficiency in order to perform more effectively or enhance their career.
  • Change Management – Achieves success through change: identifies opportunities for improvement and innovation, removes barriers and resistance, and enables behaviors that support desired outcomes.
  • Develops Others – Plans for the growth of others, diligently addressing performance issues and conflicts, both at the individual and organizational level with the purpose of achieving results through the activities of other people.
  • Strategic Mindset – Understands company's short and long-term priorities and aligns department priorities and behavior around achievement of those objectives.



  • Arabi, LA
  • 5% Travel



Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

Nearest Major Market: New Orleans