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Production Coordinator


New Orleans, LA, US

Req ID:  33403
Date:  Aug 4, 2022

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal.  ASR Group also owns and operates mills in Mexico and Belize.  The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.





The Production Coordinator will have many of the same responsibilities as the Production Planner, but on a reduced scale. They will be accountable for coordinating the production and transportation of a reduced amount products and will support the Production Planner as needed.  The Production Coordinator will be the main link between Planning, Logistics, and Refinery Operations for the lines/products that fall within their responsibility.  They will be expected to meet the planned needs of the organization for the products they handle and will also function as the primary site resource for the Transportation Management System (TMS) that exists at the facility if needed. This individual must be a strong communicator, team player and must demonstrate a customer-focused approach to problem solving. 



  • Coordinate activities only related to a designated subset of overall Refinery production; this could include, but is not limited to, bulk EFG, liquid sucrose, co-crystalized product, NF product, rice, natural sugars, molasses, invert products.  Product line will vary from site to site.
  • Responsible for reviewing monthly plans sent from the Planning team and using this information to create the refinery and machine schedules on a daily and weekly basis that fall within refinery capabilities and ensure order fulfilment
  • Daily review of sales demand in SAP (Open Order report) to ensure customer requirements can be met.
  • Must enter and maintain work orders in SAP for production as needed.
  • Participate in discussion with Planning/Logistics/Distribution regarding the need to “redirect” orders to other facilities when product is not available.
  • Coordinate indirect vs direct shipments for designated subset of products to minimize Replenishment freight
  • Create and maintain Stock Transfer Orders (STOs) for designated product portfolio
  • Meet with Operations team on a daily basis to discuss any operation issues that will require adjustments to the plans.
  • Communicate with Customer Service, Sales and customers with updates and product availability when supply issues exist.
  • Responsible for maintaining the TMS system and scheduling carriers for pickup as needed
  • Communicate with carriers regarding all issues changes to the appointment schedule, this includes communicating with the guard house
  • Main point of contact for Distribution-related issues for Customer Service and carriers
  • Direct customer interaction to confirm orders in advance



  • 2 years of experience / background in Supply Chain – Procurement, Manufacturing, Warehousing, Distribution, Logistics, Planning, Customer Service
  • SAP experience preferred



  • No degree required. BS degree in Business or Operations preferred
  • APICS certification a plus



  • Microsoft Office including Excel, Word
  • Strong written and verbal communication skills
  • Decision maker with strong analytical and negotiating skills
  • Attention to detail with the ability to multitask and prioritize
  • Customer focused
  • Must be a team player
  • Continuous Improvement experience a plus
  • Demonstrated ability to understand issues, develops plans and set metrics to measure progress towards goals
  • Able to handle day to day tactical concerns while staying on course with long term strategic targets


Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

Nearest Major Market: New Orleans