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Learning & Change Program Lead

Location: 

West Palm Beach, FL, US

Req ID:  31562
Date:  Jun 3, 2022

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal.  ASR Group also owns and operates mills in Mexico and Belize.  The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

 

POSITION SUMMARY

The Learning & Change Program Lead is responsible for the development, creation, coordination, deployment and assessment of learning material in support of project based change initiatives and company-wide training.  The Learning Program Lead reports to the head of the Change Manager as part of the wider Learning & Change team and provides comprehensive instructional design, curriculum development, and learning administration services across several projects and initiatives.  The position must have a strong background in instructional design, particularly digital learning modalities.  The Learning Program Lead provides key capabilities to the Learning & Change team as it supports change and learning program penetration across the organization.

 

POSITION RESPONSIBILITIES

  • In partnership with Change Manager, project leads, and functional teams develops and deliver learning strategies in support of change management initiatives. 
  • Manage the end-to-end project management of instructional design processes (e.g., audience identification, course development, deployment strategies, demand planning, course playbooks, audit support, etc.) in support of change initiatives. This may include managing external vendors/contractors to support design and development of larger enterprise-wide initiatives.
  • Guide the change team and subject matter experts to design impactful and innovative learning programs aligned to business or project needs.
  • Collaborate to define meaningful learning KPIs and drive associated data collection, analysis and recommendations to drive relevant training metrics reports and develop improvement plans and program recommendations where needed.
  • Identify learning objectives, assess learners, influence performance outcomes, and evaluate strategies to deliver instruction including consulting with program owners and subject matter experts to identify performance gaps and learning objectives
  • In partnership with Learning & Development, ensure consistency of application of training across the business and maintain alignment with corporate learning strategy.
  • Partner with wider Learning & Change team to further corporate learning strategy to include increased user penetration of digital learning. 
  • Develop effective relationships with the functional leads and HR teams, specifically in relation to enterprise projects and wider people strategy.
  • Develop learning content for deployment across virtual, digital, and live environments.
  • Understand, use, and support end-users of the company’s Learning Management System (SuccessFactors) as necessary.
  • Other duties as assigned

 

WORK EXPERIENCE REQUIREMENTS

  • Experience as instructional designer or curriculum developer preferred
  • 3-5 years professional experience. Training or manufacturing experience preferred. 
  • Experience with learning development software (Articulate, Adobe Captivate, etc.) preferred
  • Familiarity with SCORM or AICC, online learning, learning technology, instructional, graphic, and/or web design or development skills preferred
  • Expectation of travel 10% of time
  • Change Management certification preferred

 

EDUCATION REQUIREMENTS

  • BA/BS degree in communication, education, related field or relevant work experience

 

KNOWLEDGE & SKILLS

  • Strong organizational skills with the ability to work independently
  • Strong relationship building and excellent written/verbal communication skills
  • Proficient in Microsoft Office, Microsoft Word, Excel, PowerPoint and Outlook
  • LMS (e.g., SuccessFactors, Cornerstone, or Thinking Cap) administration experience including eLearning publishing and learning assessments
  • Demonstrated proficiency of learning theory and methodology
  • Change Management certification (PROSCI, CCMP) preferred
  • Ability to collaborate with distributed, virtual team members to ensure timely, efficient, and accurate deliverables.

 

LOCATION OF ROLE

  • West Palm Beach, FL

 

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.


Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami