Operations Trainer

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal.  ASR Group also owns and operates mills in Mexico and Belize.  The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

POSITION SUMMARY

The Operations Trainer is responsible for the delivery of technical and operational training across site to build employee competency and capability.  Possessing a broad background in manufacturing operations within the sugar industry, the Operations Trainer teaches production line/area employees with the aid of standardized training documentation the fundamental skills needed to perform their jobs. The Operations Trainer works closely with the Operations Training Coordinator to develop the technical and operational training documentation used to train employees. The Operations Trainer is responsible for evaluating employee skills against training materials and expectations and coordinating training sign-off by the production management team. Operations Trainer will also evaluate employees on a set frequency for skill proficiency and provide remedial coaching as needed. This role spends significant time engaged with our production floor operators/supervisors and operators to assure standardization of training and identification of improvement opportunities. This role sits within the Continuous Improvement team and is responsible for using Lean Manufacturing tools to drive sustained improvements.

POSITION RESPONSIBILITIES

• Partnering with Team Managers, Supervisors, and Operations Training Coordinator to deliver technical training programs around Packaging, Process, and/or Maintenance.
• Work hand in hand with operators to assure understanding of documented operational processes and procedures
• Evaluate trainees for competency against training documentation and checklists
• Provide supplementary training and coaching when needed to assure documented procedures and processes are understood by trainee
• Contribute technical knowledge, insights and recommendations to aid in the creation of training documentation in multiple formats including written SOPs, PowerPoint with photos and annotations, and video with annotations that achieve a consistent delivery of information.
• Deliver and promote Train the Trainer training courses and on-going coaching support to operators
• Act as a resource for Continuous Improvement projects particularly when standardization in process is required for sustained improvements
• Audit, spot check, and rectify compliance gaps on standard work instructions and training material where identified
• In partnership with Continuous Improvement and Learning & Development, ensure consistency of application of training across the business and maintain alignment with corporate learning strategy.
• Understand and support Operational goals particularly when training gaps are identified
• Assist with the implementation of CAPEX projects in relation to timetables of training, familiarization and learning curves.  This could require the role to travel to the equipment manufacturer for training and the capture of training materials.
• Adhere to the Training plan for the department in service of driving departmental training KPIs and increasing skill set of operators
• Promote common Lean Manufacturing tools such as 5S and Short Interval Control
• Drive Continuous Improvement in all Technical Learning & Development processes
• Understand, use, and support end-users of the company’s Learning Management System (SuccessFactors)

WORK EXPERIENCE REQUIREMENTS

• Suitable relevant industry experience essential, particularly in a sugar refining, packaging or manufacturing maintenance role
• 5-8 years of professional experience.
• Manufacturing Supervisory/Leadership experience significantly preferred
• Working knowledge of common training method

EDUCATION REQUIREMENTS

• Experience delivering operational training in a refining/food manufacturing environment required
• High School diploma or GED required
• SIx Sigma background preferred

KNOWLEDGE & SKILLS

• Relevant industry experience
• Understanding of Lean Manufacturing principles
• Good understanding of relevant Health & Safety legislation and regulations
• Detailed experience or relevant work processes and safe use of equipment
• Strong relationship building and excellent written/verbal communication skills
• Strong organizational skills with the ability to work on own initiative, to tight deadlines in a demanding environment
• Proficient in Microsoft Office, Microsoft Word, Excel, PowerPoint and Outlook 

LOCATION OF ROLE

• Baltimore, MD

SALARY PAY RANGE: $61,000 - $114,000 plus bonus

The pay rate for the successful candidate will depend on the candidate’s qualifications and prior experience.

Benefits include healthcare (medical, dental, vision, prescription drugs) available the first of the month following 30 days of employment, 401(k) with match, life insurance, AD&D, short-term disability, vacation, holiday and sick time. 

IND123

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law.  All employment is decided on the basis of qualifications, merit, and business need.