Process Supervisor


Baltimore, MD, US

Req ID:  37791
Date:  Nov 17, 2023


ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal.  ASR Group also owns and operates mills in Mexico and Belize.  The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.




The Process Supervisor is responsible for management of unionized workers in the manufacture of food products (sugar).



  • Direct sugar refining operations on designated shift. Direct teams of specialized employees ensuring good manufacturing practices, GMP and safe operating procedures. Achieve standard production volume, quality standards, and regulatory compliance through the supervision of hourly personnel (up to 30) on rotating shifts.
  • Successful candidates will have a minimum of 5 years successful supervisory experience in a food or pharmaceutical production environment, be in good physical condition, and must be available for rotating shifts and weekend work
  • Must be willing to work rotating shifts, weekends, holidays, and overtime as needed.



  • The successful candidate must be able to achieve results through subordinates in an organized labor environment
  • Knowledge of proper operation of Affmation & Melting, Carbonatation, Char & Carbon Filtration, Boiling of White, Remelt & Soft Sugar, Spinning of White, Soft, and Recovery sugars, Conditioning and Drying of white sugars, Liquid sugar manufacturing.
  • Ability to work effectively with subordinates, peers, and supervision.
  • Excellent verbal and written communication skills
  • Strong organization skills, attention to detail, ability to be proactive and self-directed
  • Ability to work overtime, weekends, and holidays
  • Industrial food processing experience preferred
  • Three to five years in manufacturing preferably in the food or chemical industry
  • Must be physically able to navigate throughout the manufacturing area.
  • Must be able to operate a computer.



  • College Degree in Engineering or a related science or equivalent military experience



  • Analytical Thinking & Decision Making – Identifies and understands trends and/or issues; connects data points through analysis to arrive at a logical conclusion.
  • Business & Financial Acumen – Demonstrates knowledge and understanding of the financial, accounting, marketing and operational functions of our organization; interpreting and applying understanding of key financial indicators to make better corporate decisions.
  • Effective Communication – Expresses ideas and information in a clear and concise manner by tailoring one's message to fit the interests and needs of the audience.
  • Customer Orientation – Keeps internal and/or external customer(s) in mind at all times.  Strives to proactively address customer concerns and needs.  Assists business partners and customers to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction.
  • Establishes Trust – Gaining the confidence and faith of others by actions and words that promote being honest, forthcoming, integrous, and vulnerable.
  • Problem-Solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
  • Results Orientation & Accountability – Takes accountability, identifies, executes and drives actions to consistently achieve desired results.
  • Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others.
  • Adaptability/Flexibility – Maintaining effectiveness in varying environments and with different tasks, responsibilities and people.
  • Continuous Improvement – Establishes methods and utilizes specialized techniques to monitor and improve performance of systems and processes.
  • Self-Development – Seeks feedback on one’s strengths and weaknesses and initiates activities to increase or enhance their knowledge, skills, and proficiency in order to perform more effectively or enhance their career.
  • Change Management – Achieves success through change identifies opportunities for improvement and innovation, removes barriers and resistance, and enables behaviour’s that support desired outcomes.
  • Develops Others – Plans for the growth of others, diligently addressing performance issues and conflicts, both at the individual and organizational level with the purpose of achieving results through the activities of other people
  • Strategic Mindset – Understands company's short and long-term priorities and aligns department priorities and behavior around achievement of those objectives


We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law.  All employment is decided on the basis of qualifications, merit, and business need. 

Nearest Major Market: Baltimore