Warehouse Team Manager

The ASR Group® family of companies make up the world’s largest refiner and marketer of cane sugar. The companies produce a full line of grocery, industrial, foodservice and specialty sweetener products. Across North America, ASR Group® companies operate five sugar refineries, located in California, Maryland, Louisiana, Canada and Mexico. In Europe, ASR Group® companies operate sugar refineries in the United Kingdom, Portugal, and, with a joint venture partner, Italy. The companies also farm sugarcane and own sugar mills in Mexico and Belize. The ASR Group® portfolio includes the leading brands Domino®, C&H®, Florida Crystals®, Redpath®, Tate & Lyle®, Lyle's®, Sidul® and Whitworths®.  ASR Group® companies also produce and market Tellus®, a single-use, compostable tableware and foodservice product made from plant fibers, including sugarcane.

OVERVIEW

The Warehouse Team Manager provides necessary technical support, and Leadership, to direct, facilitate and coordinate the performance, development and improve the day-to-day management of warehouse and bulk shipping areas. This position has the responsibility of assuring the efficient and economical direction, coordination of warehouse operations, granulated and liquid operations according to established quality standards.

DETAILED ROLES & RESPONSIBILITIES

• Directs the warehouse supervisors, liquid and granulated employees to meet and exceed all safety, health, quality and environmental regulations and requirements
• Directs and coordinates the loading and unloading of all warehouse operations, including granulated and liquid sucrose
• Directly supervises and maintains a high level of interaction with all employees
• Analyzes area operations to ensure processes & procedures are aligned with Quality expectations. Modifies the process within established limits to meet this objective at least cost
• Manages the picking and staging of outbound shipments in accordance with the highest possible levels of productivity and following FIFO policy
• Sets priorities on shift and meets shift objectives. Ensure that the work schedules are correctly implemented and that jobs are assigned effectively and completed properly
• Draft weekly labor schedules that support operational imperatives while maintaining labor cost based on scheduling attainment
• Develop supervisory and operating personnel to ensure optimum use of labor force assigned to each shift. Evaluates the performance of subordinates
• Handles employee and labor relations problems on shift within limits of the contract, delegated authority and established guidelines
• Support department leadership by communicating to senior plant level leadership on business unit performance.
• Drives continuous improvement through team engagement
• Responsible for training and safety of assigned personnel and for housekeeping, sanitation and equipment maintenance in assigned areas to ensure that GMP standards are maintained. Schedules necessary training for personnel to ensure all personnel are qualified to execute business plan.
• Executes yearly performance evaluations for salary direct reports based on set yearly objectives
• Ability to work as part of a team in a unionized environment
• Other duties as needed

REQUIREMENTS

• At least 5 years of management experience in industrial maintenance, warehouse organization or similar environment
• Basic understanding of mechanical, electrical and instrumentation
• Work to support 24/7 operations
• High regard and ownership for personal safety and the safety of others
• Proficient with Microsoft Office 360
• Excellent verbal and written communication skills
• Proven ability to lead, supervise, and make decisions
• Ability to perform tasks wearing required PPE such as protective clothing, safety glasses/goggles, steel-toed boots, etc.
• Ability to work as part of a team in a unionized environment
• Industrial food processing experience preferred

EDUCATION REQUIREMENTS

• 4 year degree OR 5 years supervisory experience in similar field required.

ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes him/herself available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

LOCATION OF ROLE

• Baltimore, MD

REWARD PACKAGE    

The expected pay range for this position is $96,000 - $178,000 and will depend on the candidate’s qualifications and prior experience.

• Full benefits package including medical, dental, vision, life insurance, 401K and other benefits

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.