Laboratory Supervisor

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

COMPANY DESCRIPTION

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In Europe, the company owns and operates sugar refineries in England and Portugal.  ASR Group also owns and operates mills in Mexico and Belize.  The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

OVERVIEW

The purpose of the Laboratory Supervisor is to ensure the provision of accurate, best practice analytical and performance data for customers, finance, refinery operations and raw sugar supply for T&L Sugars using experience gained within laboratory functions of the food and/or sugar industry. The key aspects of this role are supporting the Quality, Process and Packing managers, building relationships with the factory teams and providing timely results to meet the site requirements.

This is an excellent opportunity to help drive continuous improvement projects, help develop the team and there is plenty of opportunities to take on more responsbilities and grow. 

The Laboratory Supervisor will be expected to work closely with personnel from a wide range of functions within ASR corporate & T&L Sugars. 

DETAILED ROLES & RESPONSIBILITIES

• To lead the laboratory team, maximising operational efficiency and minimising costs, ensuring safe working practices at all times.
• To ensure the completion of routine chemical and microbiological analysis and work as a team with operators and laboratory to provide a mobile, flexible and committed workforce.
• To ensure the laboratory team are trained and proficient in procedures and maintain adequate records to demonstrate this.
• To prioritise the workload of the laboratory, establishing testing regimes to validate refinery and packing performance and specification compliance.
• To manage and audit subcontracting of routine microbiological and chemical analysis ensuring results re accurate, timely and good value for money.
• To ensure that the analytical data required by customers, finance, raw sugar supply, corporate quality and all operational teams are provided within agreed timescales accurately.
• Maintain accurate recording of results and ensure SAP is updated in a timely manner.
• Maintain laboratory equipment and ensure calibrations are completed within required timescales.
• Maintain adequate stocks of consumables and laboratory chemicals and ensure they are maintained and stored in a safe manner.
• Maintain and update the laboratory quality manual in line with ASR requirements
• Ensure the laboratory is clean, tidy and maintained in such a manner as to meet the requirements of the site, BRC and customers.
• Ensure COSHH and safe methods or working are in place for all laboratory operations and are reviewed at required frequencies.
• To lead the laboratory in obtaining ISO 17025 accreditation
• To proactively champion safety and Ci within the department and site
• To provide support for customers enquiries relating to the Thames site including COFA issues.
• To participate in the site internal audit programs.

WORK EXPERIENCES

• Experience in a laboratory environment in a similar supervisory or management role
• Exposure to sugar and/or food industry best practice

EDUCATION REQUIREMENTS

• Bachelor’s degree in relevant discipline (Food Science or related subject)

SUPERVISORY RESPONSIBILITY

• Sr Laboratory Analyst
• Microbiologist 
• Shift and Day based Quality and Laboratory Analysts (Approx 7)

ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)

• • Analytical Thinking & Decision Making – Identifies and understands trends and/or issues; connects data points through analysis to arrive at a logical conclusion.
  • Effective Communication – Expresses ideas and information in a clear and concise manner by tailoring one's message to fit the interests and needs of the audience.
  • Customer Orientation – Keeps internal and/or external customer(s) in mind at all times.  Strives to proactively address customer concerns and needs.  Assists business partners and customers to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction.
  • Establishes Trust – Gaining the confidence and faith of others by actions and words that promote being honest, forthcoming, integrious and vulnerable.
  • Problem-Solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
  • Results Orientation & Accountability – Takes accountability, identifies, executes and drives actions to consistently achieve desired results.
  • Adaptability/Flexibility – Maintaining effectiveness in varying environments and with different tasks, responsibilities and people.
  • Continuous Improvement – Establishes methods and utilizes specialized techniques to monitor and improve performance of systems and processes.
  • Self-Development – Seeks feedback on one’s strengths and weaknesses and initiates activities to increase or enhance their knowledge, skills, and proficiency in order to perform more effectively or enhance their career.
  • Change Management – Achieves success through change: identifies opportunities for improvement and innovation, removes barriers and resistance, and enables behaviors that support desired outcomes.
  • Develops Others – Plans for the growth of others, diligently addressing performance issues and conflicts, both at the individual and organizational level with the purpose of achieving results through the activities of other people.

LOCATION OF ROLE

• Thames Refiney

At Tate & Lyle Sugars, our goal is to be the most admired sweetener Company.

Service Excellence - Be the industry's Gold Standard by a relentless focus on reliability, providing products with superior quality and excellent customer services. Efficiency and Sustainability - Eliminate inefficiency to be a sustainable, low cost producer and to generate fuel for reinvestment. Value-Add - create strategic advantage and enhanced profitability through value-added products and services. The foundation of our values is Talent and Culture as we aim to build, retain and motivate a winning team.