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Shift Manager


London, LND, GB

Req ID:  28843
Date:  Jun 17, 2022

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal.  ASR Group also owns and operates mills in Mexico and Belize.  The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.




To safely and consistently manage the Thames Refinery process on a 24 hour basis in order to meet the production plan at target quality and cost.



  • To ensure site safety, hygiene, environment and quality performance standards are met or bettered on a “24/7”basis.
  • To ensure the process is operated consistently to meet daily/weekly production plans at the lowest achievable refining cost, striving for best practice.
  • To ensure all products are within specification 100% of the time to avoid customer complaint, and to promote Customer Driven Quality.
  • To ensure all operating areas* of the business are integrated on a 24/7 basis so that refinery performance is optimised and customer expectations met.
  • To manage reactive maintenance to ensure minimum cost and downtime.
  • In the event of an incident, act as the single point for coordination and control consistent with the company’s Crisis Management procedures.
  • To manage the Refining Operators on Crew to best effect to ensure the above targets are met.
  • To ensure that the Crew has the correct skill level to meet the standards required.
  • To guide and mentor the shift team with respect to problem solving and trouble-shooting.
  • To assist the Area Technical Managers in the Optimisation of their plant areas by involving the Crew teams where appropriate.
  • To support and be engaged with relevant project activities and Capital Expenditure, as needed.
  • * Raw Sugar, Process, Packing, Warehouse, and Distribution.



  • Meet Daily/Weekly Production Targets.
  • All products within specifications.
  • Meet or better all SHHE targets.
  • Delivery and completion of peoples measures and targets e.g. Training.
  • Costs at or better than budgeted levels.
  • Accurate completion of plant records and reports (by self and shift team).



  • Plant value of 180 M£
  • Team of approximately 30 staff /hourly paid, out of day-work hours
  • Production of 1.1 Mt/yr (average melt rate of raw sugar 135tph, peak rate 180tph)
  • Working inventory levels of 19,000 tonnes dry sugar, 1000 tonnes liquid sugar, and up to 70000 tonnes raw sugar on site



  • Educated to degree standard.




  • Process engineering knowledge and fault finding abilities.
  • Good understanding of Refining process operations.
  • Proven line management.
  • Ability to adapt to change.
  • Excellent communications skills (at all levels and with people inside and outside the organisation).
  • Good understanding of TLS working practices and procedures.
  • Ability to coordinate and take control during high pressure emergency incident situations.



  • A team of up to fifteen process operators and technicians.



  • Thames Refinery, London


At Tate & Lyle Sugars, the group's values are the cornerstone of our success.

Leadership - our goal is to be the leader in every arena in which we compete. Teamwork - our strength is magnified when we work together. Integrity - honesty and trust are the foundation of our success.Service - we know that the people and communities in which we operate are crucial partners to our success. Sustainability - the member companies of ASR Group are committed to sustainable agricultural and business practices.