Quality Systems Coordinator

Redpath Sugar is located on Toronto’s historic downtown waterfront and has been a part of Canada’s heritage for more than 160 years. Our brand is the oldest food-related trademark in Canada and is recognized across the country. Redpath Sugar is part of ASR Group, the largest cane sugar refiner in the world.

OVERVIEW

The Quality Systems Coordinator is a member of the Toronto operations Quality Group and reports directly to the site Quality Manager.  The role is primarily responsible for managing all aspects of SQF certification, Quality and Food Safety systems (including the Prerequisite Programs) and the HACCP plan.

ROLES & RESPONSIBILITIES

• Sets standards and monitors procedures to ensure food safety at all stages of the operation
• Maintains and improves site SQF certification
• Leads cross-functional HACCP team including regular meetings with the HACCP team to exchange information and discuss new procedures or equipment related to food safety
• Prepares and delivers management review presentations to the site’s Food Safety Committee
• Actively participates in SQF and customer’s audits, leads any necessary follow up to audit’s observations
• Spearheads all aspects of internal audit and GMP Inspection programs consisting of cross-functional team
• Manages aspects of document control for the site’s quality programs, including development and implementation of procedures and forms to support quality and food safety systems
• Develops and delivers training and orientation materials about GMPs and other food safety & quality topics
• Manages corrective actions program, including verification of corrective actions completion and their effectiveness

• Plays active role in development and implementation of paperless Quality documents

• Performs traceability exercises
• Manages all aspects of site’s pest control programs
• Assists in preparation of necessary reports and trending information
• Works with Supplier Quality on managing documentation for suppliers and various materials, and communicating company standards for quality and safety of incoming products
• Liaises with ASR corporate staff on methods and policies development
• Interacts with purchasing, maintenance, process, packaging and warehouse supervisory teams to ensure reliability of food safety programs
• Practices and promotes GMPs and plant safety procedures
• Performs other duties as assigned

WORK EXPERIENCE

• HACCP and related food safety training
• SQF or other related GFSI benchmarked standard training / certification
• PCQI certified
• Knowledge of Quality Assurance/Control practices and procedures
• Excellent communication skills both verbal and written in English
• Experience working as a SQF practitioner preferred
• Experience in the development and maintenance of HACCP Plans preferred
• Experience working on an internal audit team preferred
• Experience working with Redzone preferred
• Experience working with pest control service providers preferred
• Proficient in Microsoft applications (Excel, Word, Power Point, Access, Visio)

EDUCATION REQUIREMENTS

• Bachelor’s degree in a related discipline from an accredited college/university is required
• At least 1 year of applicable professional experience working with quality & food safety systems

SUPERVISORY RESPONSIBILITY

• No

ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)

• Quality Management: Knowledge and application of food industry quality systems; Knowledge and application of procedures required for testing food quality.
• Acting with Integrity: Clearly states goals and beliefs; lets people know his/her true intentions; does what he she said they would do; follows through on commitments; Understands and follows company policies
• Communication & Interpersonal Skills: Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener
• Regulatory Matters: Demonstrates understanding of regulatory and compliance requirements for area of responsibility.
• Accountability: Takes accountability for delivering on commitments; owns mistakes and uses them as opportunities for learning and development; openly discusses his/her actions and their consequences both good and bad.
• Credibility: Adheres to a set of core values that are represented in decisions and actions. Does the right thing, even when it is difficult. Demonstrates technical proficiency, reliable customer service and delivery of results in supporting clients; speaks with authority and is respected by others; maintains objectivity in dealing with issues. Removes/ minimizes bias from decisions.
• Energy & Initiative: Takes action on their own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked; asserts one's influence over events to achieve goals
• Customer Orientation: Addressing internal and/or external customer needs by providing and delivering professional, helpful, high-quality service and support
• Technology: Learns and maintains extensive computer applications skills (Visio, Access, etc.), Redzone essential for optimizing systems and programs

LOCATION 

• Toronto

For more than 100 years, our employees have taken pride in “Making Life a Little Sweeter” by providing our customers and consumers with quality service and sugar products. Our commitment to that principle drives us in all that we do and encourages us to uphold our company’s high ethical standards of business conduct to ensure our continued success. Redpath Sugar Ltd. is an equal opportunity employer committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. Should you require accommodation or support in any aspect of our recruitment and selection process, we will work with you to meet your needs.