Global IT Solution Owner - R&D and Quality

Florida Crystals is a leading domestic sugar producer and North America’s first fully integrated cane sugar company, guiding our sugar from farm to table.  We are America’s first and only producer of certified organic sugar, grown and harvested in the United States. Our renewable energy facility is the largest of its kind in North America and provides clean energy that powers our sugar operations, which helps us reduce our use of fossil fuels.  Florida Crystals also sustainably farms rice, sweet corn and other vegetables in rotation with our sugarcane.  Our rice mill is the only rice mill in Florida. 

OVERVIEW

The Global IT New Product Development (NPD) & Quality Solution Owner (“Solution Owner”) reports to the IT NA & Global Process Lead, Information Technology, and partners with the New Product Development (NPD) and Quality business functions to translate functional strategy and requirements into process and data solutions. This role requires proficiency in Research & Development and Quality business processes, consumer product goods industry knowledge and SAP and non-SAP technical platforms.

The Solution Owner brings deep process and system knowledge (especially in the areas of SAP Product Lifecycle Management, SAP PLM-CR Change Record and SAP Quality Management) and is responsible for the design and roadmap of all New Product Development and Quality IT projects through the company and its partners.

The primary function of the Solution Owner is to work with the NPD and Quality functions to understand the vision and define capabilities required to enable the vision of the function.  In addition, the solution owner will provide an outside-in perspective from the industry and partner with the Enterprise Architecture team to optimize current processes and drive business outcomes from technology investments.

The Solution Owner must be self-driven, with strong business process and systems knowledge, analytical skills, excellent communication, and good customer presence.

DETAILED ROLES & RESPONSIBILITIES:

• Engage and influence functional stakeholders on process and technology decisions aligned to global strategies, processes and solutions
• Deliver business value through their expertise and help drive growth in business
• Developing the IT strategic roadmap for their process area
• Ensure transparency of the value and total cost of ownership (TCO) of all solutions in their process area
• Build robust IT solutions that are sustainable and drive application rationalization
• In relationship with the Tower Delivery Lead, ensure the delivery of program/projects is in line with business objectives at lowest possible costs, and agreed timeline and realizing business benefits while delivering quality solutions
• Partner with IT Enterprise Architecture to ensure that the solutions identified are compliant with EA strategy and standards
• Analyze high-level requirements and conduct cost/benefit analysis to determine proper architecture solution
• Implement best practices to continually improve performance of solutions to achieve the long-term strategic goals
• Seek and obtain a deep understanding of the solutions supporting the New Product Development and Quality processes
• Collaborate with relevant partners and stakeholders to ensure project and operational performance
• Play a leadership role in delivering New Product Development and Quality projects and solutions
• Partner with the business to develop idea management artifacts (project scope, charter, business case)
• Help the functions understand system impacts to process improvement and changes
• Work with external partners to implement new functionality according to functional requirements
• Complete and oversee SAP (PLM, PLM Change Record & QM) and non-SAP technical and application changes
• Actively participate in industry forums and understand how new industry trends can be leveraged in the NPD and Quality functions

WORK EXPERIENCES

• Minimum of 10+ years of relevant IT experience executing or leading SAP implementations of PLM, PLM-CR and QM solutions
• 5+ years in roles demonstrating exceptional leadership and solution capabilities partnering or part of Research & Development and Quality functions
• Has led Research & Development and Quality projects to optimize business processes leveraging technology
• Knowledge and experience with SAP Product Lifecycle Management (PLM) & SAP PLM Change Record (PLM-CR) is a must
• Knowledge and experience with Quality Management (QM) is a must
• Knowledge and experience with SAP Fiori preferred
• Led business case development for complex R&D and Quality initiatives
• Detailed understanding of S/4 HANA system integration and functionality
• Led or key participant in software/ vendor selection activities
• Experienced in Research, Development and Quality business applications with technological awareness

CULTURE/ MOTIVATIONAL FIT

The candidate who will be a strong motivational/ cultural fit should demonstrate a high degree of the following traits:

• Customer Focused - Anticipates, monitors and meets the needs of customers and responds to them in an appropriate manner. Demonstrates a personal commitment to identify customers' apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.
• Adaptability - Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
• Results Oriented - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement.
• Communication – Demonstrates excellent communication, listening and interpersonal skills at all levels of the organization. Demonstrates an ability to influence others by modelling appropriate body language and nonverbal communication.
• Organizing and Planning - Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.
• Problem Solving - Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.

EDUCATION REQUIREMENTS

• Bachelor’s Degree
• Proficiency in MS Office tools
• SAP certification is preferred

SUPERVISORY RESPONSIBILITY

• No

TRAVEL

• Moderate to low travel is required for this position (15-20%).

LOCATION

• West Palm Beach, Florida

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law.  All employment is decided on the basis of qualifications, merit, and business need.