Lead, HRIS

Florida Crystals Corporation is a fully integrated cane sugar company. Florida Crystals regeneratively farms sugarcane and rice in South Florida, where it owns two sugar mills, a sugar refinery, a packaging and distribution center, Florida's only rice mill, a compost facility, and one of the largest renewable power plants of its kind in the U.S., which uses sugarcane fiber to generate eco-friendly energy that powers its sugar operations. Florida Crystals owns one of the largest Regenerative Organic Certified® farms in the U.S. and its Florida Crystals® products are the only ROC™ sugar grown and milled sugar in the country. Florida Crystals owns ASR Group International, Inc., a holding company that conducts operations through its subsidiaries. The ASR Group® family of companies make up the world’s largest refiner and marketer of cane sugar. Florida Crystals is headquartered in West Palm Beach, Florida. Learn more at www.FloridaCrystalsCorp.com.

OVERVIEW

Reporting to the HRIS Manager, the successful candidate will have responsibility for assisting with the management of the HRIS systems and applications, the modification of existing applications, changes in HRIS culture and methods, and direct support to field locations.

POSITION STRATEGIC OBJECTIVES AND KEY DELIVERABLES

The HRIS Lead assists with the administration, optimization, and governance of the organization’s Human Resources Information Systems. This role is responsible for ensuring data integrity, system performance, process efficiency, reporting accuracy, and compliance across HR technology platforms. The HRIS Manager partners closely with HR, Payroll, IT, Finance, and external vendors to support business priorities, improve user experience, and enable data-driven decision-making.

Detailed Roles and Responsibilities

HRIS Operations

• Manage day-to-day HRIS operations, including system configuration, testing, maintenance, and ongoing enhancements.

• Own HR data governance processes to ensure data accuracy, completeness, confidentiality, and compliance.
• Lead implementation of new modules, upgrades, integrations, and process improvements across HR technology platforms.
• Partner with HR, Payroll, IT, Finance, and vendors to troubleshoot issues, resolve defects, and prioritize system changes.
• Develop and maintain dashboards, reports, and analytics to support workforce planning, compliance, audits, and executive decision-making.
• Establish and monitor security roles, user access, and controls for sensitive employee data.
• Document business requirements, process flows, standard operating procedures, and system administration guidelines.
• Provide training and support to HR users, managers, and employees to promote effective and consistent system use.
• Evaluate current workflows and recommend automation or system solutions to improve efficiency and user experience.
• Ensure HRIS-related activities comply with internal policies, data privacy standards, and applicable laws and regulations.
• Manage relationships with HR technology vendors and support service delivery, escalations, and roadmap planning.
• Lead or mentor HRIS analysts or other support resources, as applicable.

ESSENTIAL EDUCATION REQUIREMENTS

• Bachelor’s degree in HR, Information Systems, Computer Science or related discipline from accredited university
• Advanced degree desired, but not required

ESSENTIAL WORK EXPERIENCES

Required

• 5+ years of progressive experience in HRIS, HR operations, HR technology, or related systems management roles.
• Experience administering one or more HR platforms with preferred emphasis on Employee Central and SAP HR/HCM or similar systems.
• Strong understanding of HR data structures, business processes, reporting, and controls.
• Experience leading multiple system implementations, upgrades, testing, and cross-functional projects.
• Advanced analytical, problem-solving, and organizational skills.
• Ability to manage confidential information with discretion and integrity.
• Strong communication skills with the ability to translate technical concepts for non-technical audiences.

• Strong proficiency with Microsoft Office (Excel, Word, PowerPoint).

Preferred

• Experience supporting a multi-entity, matrixed, or high-growth organization.
• Hands-on knowledge of integrations, security administration, data conversions, or HR analytics tools.
• Project management experience and familiarity with change management practices.
• Experience with Employee Central and Success Factors Modules (Performance Management, Compensation, LMS & Applicant Tracking modules).
• Experience supervising direct reports, consultants, or external implementation partners.
• Professional training in SAP HR/HCM.
• Process Improvement and related process mapping skills.

ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)

• Anticipation – Ability to anticipate problems in ongoing HRIS projects and be proactive in addressing such needs.
• Business Acumen & Partnership – Demonstrated ability to understand the business and suggest HRIS projects to meet business and employee needs at both strategic and operational levels.
• Computer Proficiency – Strong proficiency in Microsoft Office suite (Word, Excel, Power Point, Outlook) and Internet research.
• Edge – Well organized, ambitious, with the ability to communicate and effectively influence others.
• Emotional Maturity – Ability to withstand pressure and manage emotions effectively during the high stress periods of project development.
• Energy – High positive energy to take on continuous and complex business challenges in a fast-paced environment. Persistence to drive to solutions despite obstacles and/or competing priorities.
• Ethics & Integrity – High degree of personal integrity in all business dealings.
• Execution – Attentive to detail and demonstrated ability to deliver on accountabilities in order to help the business and the team be successful.  Track record of high-performance.
• HR Functional Skill – General awareness, exposure, and understanding across most HR sub-disciplines with a demonstrated strength in HRIS.
• Influencing & Engagement Skills – Ability to proactively engage and influence others at all levels, at times without formal authority.  Confidence and ability to have critical conversations, if necessary.
• Judgment/Decision-Making – Smart, with the ability to think through issues and make wise decisions, often without all facts and information or high levels of direction.
• Language – Bilingual proficiency preferred (Spanish/English).
• Problem-Solving & Opportunity Identification – Ability to frame clear problem statements and use objective information and data to help solve complex business challenges and generate innovative options and solutions for business leaders. Identify opportunities for HR to contribute value to the business.
• Strategic Thinking/ Acting – Ability to think and act strategically in balance with operational delivery.
• Teamwork/Collaboration – A great team player with a great attitude, good customer service orientation, and focused on delivering outstanding results to their clients and the business, overall.
• Travel – Ability to travel approximately 10-15% throughout domestic and international locations.
• Working Independently & Efficiently – Ability to work independently with strategic direction. Ability to work with a diverse, geographically-dispersed population.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law.  All employment is decided on the basis of qualifications, merit, and business need.